Anthony Zammit

Montreal, Quebec  ·  English fluent / French fluent — professional

Anthony Zammit

Franchise Development & Operations Executive

Hands-on franchise operator with 20+ years in Quebec foodservice, leading growth, real estate, construction, franchisee support and operating systems for a 16-location QSR network.

Combines practical unit economics with founder-level technology execution and a bilingual, operator-first approach suited to multi-market expansion across Quebec and Ontario.

+1 514 299 2849 ninozammit@gmail.com linkedin.com/in/anthony-zammit-56ab3b9
Explore experience
01 / Network 16 locations in current network
02 / Tenure 20+ years in franchise operations
03 / Heritage 1954 Quebec brand founded

The operator's route — jump to a stage

RecruitSiteBuildOpenSupport

Capability field

Core strengths

Growth

  • Franchise recruitment & vetting
  • Territory & market development

Real estate & openings

  • Site selection & lease negotiation
  • New-unit openings & build-outs

Franchise operations

  • Franchise agreements & renewals
  • Franchisee relations & training
  • Operational systems & standards

Financial & systems

  • P&L, budgets & royalties
  • Supply-chain negotiation
  • ERP / restaurant technology

Languages

English — Fluent  |  French — Fluent / professional

Markets

Quebec foodservice  |  Greater Montreal real estate  |  Bilingual Canadian operations  |  Owner-operated franchise models

Professional experience

Career timeline

Jump to a chapter

2006 — Present

Owner | Franchise Development & Operations

Dic Ann's — Montreal, Quebec

  • Lead franchise development and operations for a 72-year-old Quebec QSR brand with 16 locations across Greater Montreal.
  • Built the franchise recruitment and vetting process; co-authored the operations manual and employee handbook; structure and negotiate agreements.
  • Manage franchisee relationships across openings, resales, renewals and expansion, including opening budgets and operational readiness.
  • Scout locations, select markets, negotiate leases and work with architects on kitchen and dining-room layouts for efficient service.
  • Oversee renovations and full new-unit build-outs from concept through opening, coordinating equipment, contractors and operating requirements.
  • Negotiate network-wide food, paper and distribution terms and track market shifts affecting packaging, materials and unit costs.
  • Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.

Current

Founder

BalanceIQ — Montreal, Quebec

  • Built and launched a bilingual FR/EN financial management and operations platform for restaurants and franchise networks.
  • Translated two decades of operator pain points into practical tools for daily close-out, P&L, bank reconciliation, invoicing, tax reporting and multi-location controls.
  • Designed desktop and cloud products with AI invoice scanning, automated royalty calculation, Canadian-hosted sync and Quebec TPS/TVQ workflows.
  • Developed the product independently from concept to launch, proving an ability to learn quickly, map processes and deliver usable systems without a prior software background.

Earlier entrepreneurial experience

2014 — 2018

Food Truck Owner-Operator

Dic Ann's Food Truck

  • Designed the truck layout, specified and purchased equipment, oversaw the custom build and adapted restaurant systems for mobile service.
  • Booked and operated private events, corporate catering and major festivals, including Osheaga.

Selected impact

Five things this network can point to

Stage 01

Built an end-to-end franchise development system

Created the recruiting and vetting process, operating documentation and opening-budget framework, then stayed accountable through agreement, site, build-out, training, launch, renewal, resale and expansion.

Where this shows up in the record

Built the franchise recruitment and vetting process; co-authored the operations manual and employee handbook; structure and negotiate agreements.

Manage franchisee relationships across openings, resales, renewals and expansion, including opening budgets and operational readiness.

Stage 02

Delivered record franchise momentum

Helped Dic Ann's sign a record number of new franchise agreements in 2025, with two restaurants already opened.

2025 signed · 2025 opened · 2026 target

The network set a 2026 target of 2-3 openings and 4-5 new agreements while protecting brand consistency.

Stage 03

Connected real estate decisions to unit operations

Evaluate markets and sites, negotiate leases, and design floorplans with architects using direct knowledge of throughput, equipment, labour flow and guest experience.

Where this shows up in the record

Scout locations, select markets, negotiate leases and work with architects on kitchen and dining-room layouts for efficient service.

Oversee renovations and full new-unit build-outs from concept through opening, coordinating equipment, contractors and operating requirements.

Stage 04

Turned field experience into scalable technology

Conceptualized and shipped a back-end system across the network, then developed BalanceIQ into a bilingual platform for financial controls, royalties, tax workflows and multi-unit visibility.

Where this shows up in the record

Designed desktop and cloud products with AI invoice scanning, automated royalty calculation, Canadian-hosted sync and Quebec TPS/TVQ workflows.

Developed the product independently from concept to launch, proving an ability to learn quickly, map processes and deliver usable systems without a prior software background.

Stage 05

Modernized a legacy Quebec brand without losing its identity

Balance heritage, franchisee economics, community presence and modern operating standards for a third-generation brand with more than 70 years of market history.

Where this shows up in the record

Lead franchise development and operations for a 72-year-old Quebec QSR brand with 16 locations across Greater Montreal.

Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.

Operating toolkit

The operator's table

Select any module to see the source experience it comes from.

Strategy

From the source record

  • Built the franchise recruitment and vetting process; co-authored the operations manual and employee handbook; structure and negotiate agreements.
  • Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.

From the source record

  • Translated two decades of operator pain points into practical tools for daily close-out, P&L, bank reconciliation, invoicing, tax reporting and multi-location controls.
  • Developed the product independently from concept to launch, proving an ability to learn quickly, map processes and deliver usable systems without a prior software background.

Deal

From the source record

  • Built the franchise recruitment and vetting process; co-authored the operations manual and employee handbook; structure and negotiate agreements.
  • Manage franchisee relationships across openings, resales, renewals and expansion, including opening budgets and operational readiness.

From the source record

  • Scout locations, select markets, negotiate leases and work with architects on kitchen and dining-room layouts for efficient service.
  • Negotiate network-wide food, paper and distribution terms and track market shifts affecting packaging, materials and unit costs.

Build

From the source record

  • Manage franchisee relationships across openings, resales, renewals and expansion, including opening budgets and operational readiness.
  • Oversee renovations and full new-unit build-outs from concept through opening, coordinating equipment, contractors and operating requirements.

From the source record

  • Scout locations, select markets, negotiate leases and work with architects on kitchen and dining-room layouts for efficient service.
  • Designed the truck layout, specified and purchased equipment, oversaw the custom build and adapted restaurant systems for mobile service.

Operate

From the source record

  • Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.
  • Manage franchisee relationships across openings, resales, renewals and expansion, including opening budgets and operational readiness.

From the source record

  • Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.

Systemize

From the source record

  • Designed desktop and cloud products with AI invoice scanning, automated royalty calculation, Canadian-hosted sync and Quebec TPS/TVQ workflows.
  • Lead franchise development and operations for a 72-year-old Quebec QSR brand with 16 locations across Greater Montreal.

From the source record

  • Translated two decades of operator pain points into practical tools for daily close-out, P&L, bank reconciliation, invoicing, tax reporting and multi-location controls.

From the source record

  • Designed desktop and cloud products with AI invoice scanning, automated royalty calculation, Canadian-hosted sync and Quebec TPS/TVQ workflows.
  • Built and launched a bilingual FR/EN financial management and operations platform for restaurants and franchise networks.

Strategy

Franchise manuals and playbooks

From the source record

  • Built the franchise recruitment and vetting process; co-authored the operations manual and employee handbook; structure and negotiate agreements.
  • Recruit and train franchisees and staff on brand standards, station-level execution and government sanitation requirements.

Leadership profile

Operator first. Comfortable moving between strategy, a lease negotiation, a construction site, a franchisee conversation, a P&L and the front line of a restaurant.

Education

Studies

  • Economics, Concordia University 2005 — 2007
  • Communications, Dawson College 2002 — 2004
  • Selwyn House School 1993 — 2002

Digital work

Links